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Return Policy

We want you to be completely satisfied with your purchase from BuiltBlend. If you are not 100% happy with your order, we offer a straightforward and hassle-free returns policy to ensure your peace of mind.

Eligibility for Returns:

To be eligible for a return, the item must be unused and in the same condition as when you received it. It should also be in the original packaging.
Please note that certain products, such as personalised or intimate items, may not be eligible for returns due to hygienic reasons. Any exceptions will be clearly stated on the product page.


Initiating a Return:
If you wish to return an item, please contact our customer support team within 30 days of receiving your order. You can reach us via email/phone
Kindly provide your order number and a brief explanation of the reason for the return.


Return Shipping:
Customers are responsible for the return shipping costs unless the return is due to a product defect or an error on our part.
We recommend using a trackable shipping method to ensure your return reaches us safely. [Optional: Provide instructions for return label generation if you offer pre-paid return labels.]
Refund or Exchange:

Upon receiving and inspecting the returned item, we will process your refund or exchange.
If eligible for a refund, the purchase amount will be credited to your original payment method within 3-5 business days. If eligible for an exchange, we will ship the replacement item to you promptly.


Damaged or Defective Items:
In the rare event that you receive a damaged or defective item, please contact us immediately. We will arrange for a return or replacement at no additional cost to you.


Non-Returnable Items:
The following items are not eligible for returns:
- Use Items

-Washed Items


Changes to the Returns Policy:

We reserve the right to make changes to our returns policy at any time. However, any such modifications will be clearly communicated on this page.
At BuiltBlend, we value your satisfaction and are dedicated to making your shopping experience as enjoyable as possible. If you have any questions or concerns regarding our returns policy, please don't hesitate to contact us.


The BuiltBlend Team